It can be upsetting, stressful, or confusing to learn that a concern or report has been made about your behaviour. The School is committed to ensuring that all concerns are handled fairly, respectfully, and in accordance with the relevant policies and procedures.
It is important to remember that a report, complaint, or allegation does not mean that any findings have been made. The School will not make assumptions about what has happened and will not determine whether a breach of policy has occurred until the appropriate process has been completed.
What can you do?
Take time before responding
Learning that a concern has been raised about you can trigger a range of emotions. Try not to act impulsively or make decisions that you may later regret.
Whether or not you agree with the concerns that have been raised, it is often helpful to take time to understand the process, seek support, and consider your response carefully.
Familiarise yourself with the process
The School has procedures for responding to concerns about bullying, harassment, discrimination, sexual misconduct, and other potential breaches of policy.
If a report has been made about your behaviour, you will be informed of the process that applies to your case and what to expect at each stage. You will have opportunities to ask questions and engage with the relevant case manager, investigator, or disciplinary process as appropriate.
Seeking information about a procedure or asking questions about what happens next will never be taken as an admission of responsibility.
If someone makes a complaint about you, there will always be a written process that will be followed in line with the Student Code of Conduct and Disciplinary Procedure (for students) or the City of London Corporation’s Disciplinary and Grievance Procedures (for staff).
Consider accessing appropriate support
If you are a student, support is available regardless of the nature of the concern that has been raised.
Sexual Misconduct & Harassment Liaison Service
Students responding to reports or allegations of sexual misconduct or harassment may be eligible for support from a Sexual Violence Liaison Officer (SVLO).
SVLOs provide impartial, trauma-informed support and information about available options and support services. Their role is separate from any investigation or disciplinary process
Student Services
Student Services can provide emotional and wellbeing support throughout what may be a difficult and stressful time. They offer a safe and non-judgemental space to discuss how the situation is affecting you and can help you access further support if needed, including counselling.
Support for Staff
If you are a member of staff, a range of support services are available.
- Employee Assistance Programme supports the access to assistance programme within the City of London Corporation, and is available to you and those close to you, such as your partner or a family member. The EAP offers a telephone information service offering support and information regarding legal, financial and practical issues and access to short term counselling support.
- Trade Unions - There are two trade unions, Unite and GMB, that represent staff at the School and can offer support to its members through issues that arise within the workplace, providing advice and representation to members during informal and formal processes and hearings, including grievances and disciplinary matters.
- HR - HR Representative will be able to identify the support that’s available for you including City Corporation confidential counselling.
- ACAS provides free and impartial advice to employees, employers and their representatives. Phone: 0300 123 1100